Data Principal Rights

Under the DPDP Act, 2023, you — as a data principal — have specific rights over the personal data in your console account.

Your rights

• Right to access — request a copy of the personal data we hold about you.
• Right to correction — ask us to fix inaccurate account data.
• Right to erasure — close your account from Settings, or ask us to delete your data where we're not required to keep it.
• Right to withdraw consent — opt out of non-essential emails at any time.
• Right to grievance redressal — see Grievance Redressal.

How to exercise a data subject access request (DSAR)

Email [email protected] with the subject line "Data Rights Request" from the email address on your account, and tell us which right you'd like to exercise. We verify identity before acting on the request to protect your data.

How long it takes

We acknowledge every request within 24 hours and complete it within 30 days.